Choose the right size for you, from 2GB to Unlimited. No smartphone? Connect your basic phone, tablet, hotspot or connected device to America’s best network. No annual contract. Monthly plans for your smartphone or connected device. Find a plan for your business, no matter how big or small. Connect from abroad or reach out to 200+ countries while in the U.S. Connect tablets, hotspots and other devices on a shared data-only plan. Back up your content, personalize your device and more. Store photos, videos, contacts, music, documents, call logs and text messages. Coverage for damage, loss, theft and Verizon Tech Coach support Estimate your expected monthly payments in two steps. To activate a device: • Go to the page in My Verizon. Verizon Wireless customers can activate their phones online by logging into their My Verizon account on the mobile carrier's official website. The Activate Device. Visit Verizon home page. Home Phone Plans Connect like you’re in the same room. There may be a charge each time you activate Call Trace. • Tap Activate a Device on an Existing Line. • If you have multiple lines on your account, select the line you want to activate the device on. • In the Check Device step, we'll make sure the device you're activating is compatible with the plan and features on the line. If you've previously used this device on your account, select Yes and pick this device from the drop down. If this is the first time using this device on your account, select No. Enter your Device ID and tap Check Device. To learn how to find the Device ID for your phone, choose your device type and brand from the dropdown menus. • For the security of your Verizon account, complete the authorization process by providing your unique authorization code. We'll send the code to you in a text message. To complete the online authorization process: • Select which phone on your account you want the code sent to. • Tap Text Me the Code. • Enter the code from the text message into the Online Authorization Code field and tap Confirm. • In the Check SIM step we'll make sure your SIM card is compatible with your line. If your device doesn't require a SIM card or the previously used SIM card is compatible, you'll skip this step. Enter your SIM ID number and tap Check ID. To learn how to find your SIM ID number, tap Finding Your SIM Card and SIM ID. If you don't have a SIM card, tap Add to Cart to order one. • Select an equipment protection option and tap Confirm. You’ll only see this step if you previously had equipment protection or have recently upgraded. • If the device you're activating is not compatible with your current plan, you'll be asked to select a compatible plan. Select the plan you want and tap Confirm. • Review your changes and tap Confirm Feature & Plan Changes. • Back up your contacts and media from your old device. You've successfully activated the device. You can also watch our for instructions. Notes: • These are instructions just for My Verizon. If you'd like more detailed activation instructions, enter 'activate [device name]' (e.g., 'activate G3') in the Search field on our website. Some of the first search results should be activation guides for the device title you entered. • Visit our to learn how to activate a prepaid device. • If you'd like to get a new device, refer to our. • If you have problems activating a device, call Customer Service at (800) 922-0204. You can switch devices between two lines on your account if you're the. To switch devices between two lines on an account: • Go to the page in My Verizon. • Tap Switch Active Devices. • Select the two devices you want to switch and tap Next. • If the two lines have different equipment protection options, they may not be compatible with the devices you're switching. If so, you'll be asked to update each line with a compatible equipment protection option. To update equipment protection: • Select the equipment protection option you want. • Tap Confirm. • If the two lines have different plans, they may not be compatible with the devices you're switching. If so, you'll be asked to update each line with a compatible plan. To update your plan: • Select the plan option(s) you want. • Tap Confirm. • Review your changes and tap Confirm Feature & Plan Changes. • Backup your contacts and media from your old device. • Reset both of your devices and turn them off. Tap Devices are off. • Tap Swap Devices. • Tap Yes to confirm both devices are off and you are ready to swap them. You've successfully switched devices between two lines on your account. Watch our to learn more. You'll need to back up your contacts and other information on your original device. You can do this using one of the following methods: • Verizon Cloud - Use this method if your original and new devices are both. • - Use this method if your original or new device isn't compatible with Verizon Cloud. • - Use this method if your original or new device isn't compatible with either option listed above. Before transferring your content, you'll need to you're going to start using, and then you can transfer your content from your original device to your new device. Learn how to transfer content if you're: • •. If you currently have a on your account, you won't be able to activate a new device online until the pending order is completed or removed from your account. Learn more on our page. An or can remove a pending order from an account online in My Verizon.. Note: If a pending order is removed, then it's canceled and the order will have to be placed again. To remove a pending order from your account: • Go to the page in My Verizon. • Click View pending account changes. • Click Delete next to the pending order you wish to remove. • Click Delete pending account change. Whether you lose your old phone, buy an upgrade, or purchase a new phone, it’s easy to active a Verizon phone. You can do it for free using the Verizon Wireless website, your cell phone handset, or pay for a customer service agent to do it for you over the phone or in the store. Whichever method you select, it only takes a matter of minutes to get your Verizon phone activated. Then you can call your friends and tell them all about it. To activate a Verizon phone, you’ll need: • Computer with internet connection (to activate by computer) • A My Verizon account (to activate by computer) • A Verizon Wireless cell phone • Any phone line (to activate by phone) • A Verizon Wireless store or kiosk (to activate in person) • If you’re currently a Verizon Wireless customer, back up the contacts on your old phone before you activate your new phone. Use Backup Assistant found in your phone’s media center or under the “Get It Now” menu. This application, which is free if you have a My Verizon account, will automatically transfer the information from your contact list to an online address book. Once your new phone is activated, you can use Backup Assistant to quickly sync this information. • Assemble all the information you’ll need to activate your Verizon phone. Locate the phone’s ESN number, which is found by removing the battery and looking at the label beneath it. The ESN is either an eleven number in decimal format or an eight digit combination of letters and numbers in hexadecimal format. (The phone’s serial number and the FCC ID number should not be confused with the ESN.) If you’ve purchased a new phone from Verizon, you may also need the order number or the location code on the receipt that came with your shipment, along with the account holder’s social security number. • When you’re ready to activate your Verizon phone, make sure the phone is fully charged. If you have your old phone, turn it off. • You can activate your Verizon phone free of charge by using VerizonWireless.com. Log in to your My Verizon account (create one for free, if necessary) and click the “My Services” link. From the right column of “Account Actions,” click “Activate Phone.” You’ll be taken to a new page where you can run Backup Assistant, if desired, or you can skip to the section below. Enter your phone’s ESN number in the appropriate box, then click 'Continue.' If you’re prompted to enter your order number or the last four digits of the account holder’s social security number, do so, and click 'Continue.' When you’ve completed the process, you’ll receive a message that says “ESN Change Successful.” • To complete the activation of your Verizon phone, dial '*228' on your new phone and hit 'Send.' Listen to the instructions and press 'One' when you are prompted. You may be asked to enter your phone number, your account password, the account holder’s Social Security number, your order number or the location code from your receipt. Enter the information as prompted and stay on the line until you hear that programming is complete. At this point, your Verizon phone has been activated. • You can also active your Verizon phone by telephone. Dial '*611' from your cell phone or dial (800) 922-0204 from a landline. You’ll reach the Verizon Wireless main menu, which will present you with a variety of options. Press 'Two' to active a new phone. Press 'Three' and follow the instructions as prompted. If you require the support of a customer service agent, a fee may apply. • You can also visit a Verizon Wireless store to activate your Verizon phone. If you purchase your phone in the store, activation will be complimentary. However, if you bring a phone into the store and ask a customer service representative to assist you, there may be a service fee.
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January 2018
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